Systems integration
Connect the systems your business runs on.
What we integrate
One coherent flow of information.
- 01
Business applications
Finance, CRM, ERP, HR and line-of-business systems, connected through their APIs or supported integration methods.
- 02
Databases and data platforms
Synchronisation and data pipelines between operational databases, reporting stores and analytics platforms.
- 03
APIs and web services
Design, build and consumption of REST and webhook-based APIs, including secure APIs that expose your own systems to partners.
- 04
Document and content systems
Document stores and file-based exchanges, including automated document generation, filing and retrieval.
- 05
Enterprise and cloud services
Identity providers, Microsoft 365 and the cloud services at the centre of modern organisations.
- 06
Legacy and file-based interfaces
Scheduled file transfers, CSV and spreadsheet imports, and interfaces to systems without modern APIs.
Integration engineering
Integrations designed for when things go wrong.
Integrations sit on the critical path of your operations. They are engineered to be dependable, observable and secure.
- 01Reliability
Designed for failure
Retries, idempotent processing and queueing, designed so that transient outages in a connected system don’t lose or duplicate data.
- 02Observability
Visible and monitored
Logging, monitoring and alerting that show what moved, when, and what needs attention.
- 03Security
Least-privilege access
Scoped credentials, secure secret storage and encryption in transit for every connection.
- 04Integrity
Data each system can trust
Validation, mapping and reconciliation, so every system receives data it can rely on.
- 05Documentation
Documented interfaces
Documented data mappings and interfaces, so integrations can be maintained and extended with confidence.
Integration patterns
The right pattern for each connection.
- 01
Event-driven
Webhooks and events move information the moment something changes, suited to time-sensitive processes.
- 02
Scheduled synchronisation
Regular, reliable synchronisation where near-real-time isn’t required, with full reconciliation.
- 03
Batch exchange
Structured file imports and exports for high volumes, or for systems without modern interfaces.
- 04
API-led
Well-designed APIs that expose your systems and data to other applications and partners in a controlled way.
Questions
Common questions.
What if a system doesn’t have an API?
Many older systems can still exchange data through database access, file exports or scheduled transfers. We assess the options and their trade-offs during discovery.
Who maintains integrations when a vendor changes its API?
Integrations need ongoing care as connected systems change. Under a support arrangement we monitor integrations and update them as connected platforms evolve.
Can you integrate with Microsoft 365?
Yes. Microsoft 365 and identity services are common integration points, and we design those connections with scoped, least-privilege permissions.
Related services
All servicesLet’s build something that works for your business.
Tell us what you’re trying to achieve. We’ll help establish the requirements, technical approach and most appropriate route to delivery.